The second-hand marketplace Shoppers Voice Frustration Regarding Sizing Updates
Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
This online marketplace has revised its measurement guidelines for female and kids' apparel without notifying all users about the change.
Online Platforms Response
Many shoppers and sellers have taken to social media claiming that product pages now present an altered size classification than originally posted as a result of the reclassification.
Vinted explained the new system was more in line with comparable marketplaces.
It has advised users to examine their items and adjust the sizing manually when needed, resulting in member annoyance.
Size Classification Changes
Before the change, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.
The updated approach includes a letter and a range like S/UK 8-10.
For certain items, the measurements have been reclassified - such as a large size was formerly size 12 but is now a UK 16-18.
User Experiences
A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
A different member, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were showing in the marketplace as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.
Required Changes
Another shopper, from Derby, said she had been left angered because the modification necessitated personal updates the sizes on "every single listing".
"This situation is especially annoying, because of my ongoing medical condition and Vinted sales have been crucial after experiencing income reduction," she stated.
Service Background
The service features exceeding 100 million members, including 18 million in the UK.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This represents another occasion where an unanticipated change within the service has received backlash: earlier, the platform withdrew an update to its shipping options after backlash from users.
